Group health plan provided by employers or organizations to a group of individuals, typically employees or members of an association.
Consultation; specialist and GP
Investigations; laboratory and scans
Treatments; drugs, injections, procedures etc
Admission services and care
Surgical services and theatre support
Maternity services
Critical care services; ICU and HDU
Emergency and evacuation services
Overseas referral services and access
Wellness services
Ensuring they get the best medical treatment, should anything happen to them, is something you would not have to stress about if you have a suitable health cover.
While an unforeseen illness can lead to mental anguish and stress, there is another side to dealing with health conditions that can leave you drained – the expenses. By buying a suitable health insurance policy, you can better manage your medical expenditure without dipping into your savings.
emergency relief, specialist reach, telemedicine, affordable rates etc
The lifestyle that people embrace today welcomes health issues. And these issues are not just limited to minor illnesses such as fever, cold or cough. Chronic diseases such as diabetes, heart and kidney disorders are equally common nowadays. Thus, it is more important than ever to secure your health with a comprehensive health insurance plan.
Insurance company negotiates rates on economies of scale for quality services. As medical technology improves and diseases increase, the cost for treatment rises as well and costs for doctor's consultation, diagnosis tests, ambulance charges, operation theatre costs, medicines, room rent, etc. are also continually increasing. All of these could put a considerable strain on your finances if you are not adequately prepared.
No matter how much money you save, fighting a critical illness can be tough. It can end up costing you your entire life’s savings. The expenditure of the treatment, equipment, and medication can be hard to cover on a fixed salary. Health insurance can offer you the security to overcome these expenses and take some of the burdens off your shoulders.
It is required that you always obtain services at the designated service providers; however, if you obtain services outside the appointed network e.g., during emergencies, you will be required to do the following.
These documents should be submitted through the Human Resources Office.
NO. Only the person named on the card can obtain medical treatment.
Any misuse or fraudulent use of the medical card will lead to disciplinary action against the employee.
No, a member is supposed to seek consultation from a general practitioner or consultant who will diagnose the condition and recommend suitable medication, tests, and procedures if any is to be done.
Call Customer care Hotlines on the card while still at the hospital / Clinic or Prudential helpline on 0752 200448/ 0705 200488/ 0785 406748
Inform Prudential for further guidance. Please note that with Virtual access, you can continue accessing treatment through your mobile App.
You are required to pay own Cash or Talk to your HR; she will advise Prudential on the way forward.
NO – Each benefit is a stand-alone for the contractual year, All benefits are refreshed at renewal of contract, Please note: -Benefits are not carried forward into the new contractual year
N.B All Covid-19 care is pre-authorized by Prudential, where the benefit is applicable
Centenary Bank.
Am a service provider and I have worked with so many Insurance companies but by far “The Pru”, has proved to be very prompt when it comes to payment.
IMC General Manager.
Thank you Ritah for your kindness. You really helped me when I was stuck at Doctor's hospital Sseguku. May God reward you abundantly.
Centenary Bank.
Thank you Ritah! Thank you that you do not use automated machines, but we get to speak to people like you. We appreciate Prudential, you guys have come into the market with your new thing and it is good. Medical wise we are happy with Prudential!
Centenary Bank
Thank you, Prudential, for the birthday message, I also received messages for my dependants.
Centenary Bank
0800-200-052
customercare@prudential.ug
10th Floor, Zebra Plaza, Plot 23 Kampala Road, Kampala
Prudential Uganda is regulated by the Insurance Regulatory Authority of Uganda, whose main responsibility among others, is to ensure that insurance companies honour claims. Furthermore, Prudential Uganda is a subsidiary of Prudential plc, UK, a company that has been honouring claims for over 175 years.
© 2023 Prudential Assurance Uganda Limited. All rights reserved.
Thank you, Prudential, for your promptness on the Toll-free line and the WhatsApp group. Martha, Ritah and Elliot, thanks for the super work that you do.