Claim

Surrender Claim

Claim Process

A client visits the Prudential Uganda office or emails requesting to make a Surrender Claim.  
At this stage only the client’s policy number is provided for verification.
Documents required to start the process are; ID proof of claimant, bank details of claimant and original policy documents.
If the client paid premiums through Direct Debit, a cancellation form is shared along with the Surrender Claim form.
If the claimant does not have the original policy documents, Prudential shares a declaration form with the claimant to fill.

Form

Download our Surrender claims form below.

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